H. D. Campbell Company was founded in 1950 by Mr. H. D. "Dick" Campbell following his successful employment at Graybar Electric Co. The company began as a representative for select electrical lines. It developed a unique niche as the manufacturer and supplier of pedestrian crosswalk devices which were sold to local municipalities in the Pacific Northwest. Solid growth as a stocking distributor of electrical products for OEM and industrial users was achieved.
On March 1, 1982 Denny Helseth and Charlie Siegmend purchased the 32 year old company and moved from 3827 North Stone Way, Seattle to 12602-B Interurban Avenue South, in Seattle. The new quarters doubled the size of the previous warehouse. Quality lines were added and the scope of the business was expanded as sales revenues increased.
On April 1, 1989 John and Cookie Laughlin purchased the assets of H. D. Campbell and chose to retain the company name and re-defined the future for the company. A major decision was made to no longer act as a representative for the lines carried and to grow as a stocking distributor specializing in superior service and value-added support for OEM customers. This narrow focus approach has proven to be a major key to our success when coupled with the commitment to be the best value supplier and do "whatever it takes" to meet changing customer service requirements.
In the year 2000, H. D. Campbell celebrated 50 years of superior service to the OEMs and Industrial User in the Pacific Northwest.
On January 2, 2007 H. D. Campbell Company was sold to long-time employee Mark York and his wife Shauna. York graduated from the University of Washington in 1976 with a degree in Electrical Engineering (BSEE) and was hired by the Square D Company as a Field Engineer. York spent 13 years with Square D as Sr Field Engineer, Executive Field Engineer, and finally District Sales Manager. In 1989 York left Square D to join H. D. Campbell Company as Sales Manager. Seeing the growing need for Automation in the industry he became Sales Manager of the newly formed Automation Division. In 2001 York took on the additional job of Sales Manger of the new Vancouver, WA branch to service OEM's and Industrial users in the Portland and Willamette Valley markets. In 2008 the company moved to an 8,000 square foot warehouse at 20218 87th Ave S in Kent to service a growing customer base. Technological enhancements support our outstanding team and their commitment to our vision of industry leadership.
The culture we are building is based on:
• Achieving Total Customer Satisfaction: we are a customer service organization. We are committed to be flexible and to provide superior Customer Satisfaction solutions.
• Focusing on results: getting the right things done is what matters. We have key success metrics that drive our overall priorities (customers, revenues, service quality, market share, etc.). Focusing on results should drive our day-to-day planning and activities - determining the goal and accomplishing it.
• Discovering and using the best ideas: we are an idea-driven company. We encourage open communication where people debate and stand up for their ideas to find the best solutions to tough problems. It doesn't matter who or where the idea came from - we simply need the best solutions to win.
• Using our time wisely: time is a scarce resource - we never have enough of it. Bring out problems early - don't hide them - this is key to fording solutions and building trust. Communicate decisions in writing so our team doesn't waste time.
• Hiring smart people: who know how to analyze problems, propose solutions, and accomplish the mission. Support them in understanding how their goals tie to our business objectives. Our employees are the key to a successful business and customer satisfaction.
These are the basics and we must be true to them. Our culture will continue to grow and evolve, but it will be these simple fundamentals, which we need to demonstrate with our actions, that will serve as the foundation for our success.